When opening a design, the following error message appears: “An error occurred while trying to transfer data from 2020 cloud. Would you like to try again?"
Followed by the message:“Some cloud items cannot be updated.”
This happens when you change the default Market region
in your 2020 Cloud Account.
To correct this problem, access your 2020 Cloud Account Settings
and set back the Market Region
of the Cloud items used in your file.
You can check out this article for further details on how to access your profile information
Applies to 2020 Design 11 and higher
2020 Design will not give you this error message, however the Cloud items will not be updated.Related ArticlesHow to Navigate 2020 Cloud in 2020 DesignHow to Update Cloud Items in a DesignHow to Configure Your 2020 Cloud Account to Receive Update Notifications