How to Link Your Cyncly Account With Your Existing Customer Information
Linking your existing customer information with your 2020 Account will allow you to pay renewals, download catalogs, access product updates, and purchase additional products.
To do so, you will just need to enter your Account Number (found in your last invoice) and the number of one active USB Key License attached to your existing account
- Log into your Cyncly Account or create one
- Click on Additional Subscriptions or invoices & payments
- Enter your account number (this can be found in your last invoice)
- Enter your Dongle Number (2020 USB key license number label). This can be found on your device
- Click on Confirm.
You can also watch our video!

Find related content:
How to manage users / assign licenses
How to remotely release a session
How to invite a colleague to create a Cyncly Account that will be associated to my company
How to change my profile information
How to manage my Cyncly communication preferences
How to renew my Maintenance & Support contract online
How to Cancel My Subscriptions
How to Reactivate My Subscription Renewal
How to Update My Payment Details
Let us help you!
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