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How to Cancel My Subscriptions

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Article Number000009580
TitleHow to Cancel My Subscriptions
Applies to2020 Cap Complete; 2020 Cloud; 2020 Design Live; 2020 Fusion live; 2020 Manager
Body of the Article

How to cancel my subscriptions

IMPORTANT: You can cancel your subscription at any time. You will keep access to your 2020 products and services until its expiry date. Please note that a cancelation stops future renewal charges, but does not result in a refund of your order. It also means that you will no longer be able to renew your subscription. The only available options would be to purchase a new subscription, at list price, or reactivate your subscription before its expiry date. 


To cancel your subscription: 

  1. Log into your 2020 Account 
  2. Navigate to the tab “Manage subscriptions & Products
  3. Select “Manage Subscription” 
  4. Click on “Cancel” 

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URL NameHow-to-cancel-my-subscriptions



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