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When Saving a File in 2020 Design, the Message "2020 has recorded a major error..." Comes Up

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Article Number000009293
TitleWhen Saving a File in 2020 Design, the Message "2020 has recorded a major error..." Comes Up
Applies to2020 Design
Body of the Article

Issue

The following error message comes up when trying to save a design file

               

Solution

In most cases, the design file becomes corrupted.
Try loading the backup file .BAK. This file is created when the design is first saved.
Click File and Open.
On the Open dialog window, click the drop down arrow on the field Files of Type and select BAK files.
Select the design file to load.

Tips to prevent this issue

Please note 2020 Design is a 32-bit application and only uses 3GB of memory.
  • Close and reopen 2020 Design periodically to release any cache memory.
  • Importing items from SketchUp and user textures also affect the memory usage.
  • Limit the design to 1 or 2 rooms. It is not recommended to layout an entire floor of a house. If you have multiple versions of the same design or with slight variations, keep them in separate design files.
  • Keep a backup of your designs.
Issue
Solution
URL NameWhen-saving-a-file-in-2020-Design-the-message-2020-has-recorded-a-major-error-comes-up

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