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2020 Office Catalog Installation Error 424 on AutoRun

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Article Number000001073
Title2020 Office Catalog Installation Error 424 on AutoRun
Applies to2020 Cap; 2020 Giza; 2020 Worksheet
Body of the Article

Issue 

Running the AutoRun.exe file may generate a Runtime Error 424 on a Windows Server environment or it may not appear to open. 

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Solution 

This may be caused by certain compatibility issues installing directly on a server. It is recommended you install from a client up to a file share on the server rather than directly on the server. However, if you prefer to install directly at the server, all updates can still be performed from the DVD without needing to use the AutoRun menu. 
 
If you normally would choose Network Deployment from the AutoRun menu, simply run the Network.vbs file on the DVD to start the Network Deployment update. 
 
If you normally would choose Install from the AutoRun menu, simply run the Setup.exe on the DVD to start the standard local update or installation of your catalogs. 

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