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Message: “Error Code [CMNetErr #15]” in 2020 Design

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Article Number000008797
TitleMessage: “Error Code [CMNetErr #15]” in 2020 Design
Applies to2020 Cloud; 2020 Design; 2020 Fusion
Body of the Article

Applies to:

2020 Design 11.9 and higher

When you launch 2020 Design and attempt to Sign In, the following error message may appear:


This error indicates a problem with the certificate on your operating system. Follow the steps below to download and install a new certificate:

1.    Open Internet Explorer.

2.    Copy and paste the following URL:

3. The following message will appear:


4. Open 2020 Design.

You can also try clearing the cache using this app, click HERE to download it.

URL NameMessage-Error-code-CMNetErr-15-in-2020-Design



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